Privacy Policy
Last updated: May 2025
AI GEN Academy ("we", "us", or "our") is committed to protecting the privacy of students, parents, guardians, and partner schools. This Privacy Policy explains how we collect, use, and safeguard personal information when you engage with our programmes or visit our website.
1. Information We Collect
We collect information you provide when enrolling a student, applying for a school partnership, or making an enquiry. This may include: • Student's name, school year, and school name • Parent or guardian's name, email address, and phone number • Preferred programme level and enrolment details • Messages or details shared via our contact and chat forms We may also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to: • Process enrolments and confirm places in our programmes • Coordinate with schools and parents regarding scheduling and delivery • Respond to your enquiries and provide programme updates • Improve our curriculum, website, and educational offerings • Comply with legal and child-safety obligations We do not sell, trade, or otherwise transfer personal information to third parties without your consent, except as required by law.
3. Student Safety & Working With Children
As an education provider working with children, AI GEN Academy prioritises student safety. All our trainers hold a current Working With Children Check (WWCC) and comply with child-protection legislation applicable in the regions we operate. Personal information about students is accessed only by authorised staff and partner schools, on a strict need-to-know basis, to deliver and supervise programmes.
4. Data Storage and Security
Your information is stored securely on protected servers. We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls to protect personal data against unauthorised access, alteration, or disclosure. We retain personal information only for as long as necessary to deliver programmes and fulfil the purposes outlined in this policy, or as required by law or education-sector regulations.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
6. Third-Party Services
We may use trusted third-party services to help operate our website and programmes, including learning platforms, communication tools, and analytics providers. These third parties have access to information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Your Rights
Under applicable Australian privacy law (Privacy Act 1988), you have the right to: • Access the personal information we hold about you or your child • Request correction of inaccurate or incomplete information • Request deletion of personal information, subject to record-keeping obligations • Opt out of marketing communications at any time To exercise any of these rights, please contact us at the details provided below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us: AI GEN Academy Email: info@aigen.com.au HQ — Perth, Australia 23 Keehner Entrance, Martin Perth WA 6110 +61 456 064 310 Office — Kentucky, USA 135 Shady Oaks Dr, Richmond Kentucky 40475, United States +1 614 216 8743